1. What should I do if my device isn’t charging?
Check if the charger is working properly.
Ensure the charger provides a stable 5V output. A faulty charger can prevent your device from charging.
Inspect the charging cable and port.
Look for visible damage on the cable and make sure the USB port is clean and free of debris. If possible, try using another cable to test.
Observe the LED indicator.
During charging, the LED light should behave as described in the user manual. If it doesn’t light up or blinks abnormally, consult the manual for troubleshooting.
Consider battery over-discharge.
If the device hasn’t been used for a long time or is completely drained, the battery may be over-discharged. Leave it connected to the charger for 10–15 minutes before checking again. If there’s no improvement, disconnect and retry later.
Use only recommended accessories.
Always use certified adapters and charging cables from reputable brands to ensure safety and compatibility.
2. What should I do if I notice a burning smell?
Check if the coil has reached the end of its lifespan.
A burnt smell usually indicates that the coil is worn out and needs replacement.
Avoid dry burning.
Make sure the device always contains enough liquid during operation. Running it dry can cause overheating and burning odors.
3. What if the flavor becomes weak?
Check the battery level.
If the LED indicator shows red or flashes 3–5 times, the battery is likely too low. Recharge the device before use.